How can we help you?
We know ordering customized and handmade products comes with questions, so we’ve put together this FAQ to make your shopping experience simple and stress-free. If you don’t see your question listed here, feel free to reach out — we’re always happy to help!
Melanin & Mango is a print-on-demand apparel brand rooted in Black pride and Caribbean culture. We create bold, unapologetic t-shirts and apparel that celebrate who you are — your roots, your identity, your story. Think of us as your go-to for wearing your culture with confidence. Every design is made with love for the diaspora, by people who get it. Sweet roots. Bold culture.
Yes! We love bringing your vision to life. Whether it's a custom design for a family reunion, graduation, group event, or a personal statement piece, we're here for it. Reach out to us via our contact page with your idea, the quantity you need, and your timeline, and we'll get back to you within 2 business days with a quote. The more details you share, the better we can bring your vision to life. Let's create something unforgettable together.
Since every piece is made to order just for you, here's what to expect: Production time: 2–5 business days to print and prepare your order. US shipping: 3–7 business days after production. International shipping: 7–20 business days after production, depending on your location. Total estimated delivery: 5–14 business days for US orders and 10–25 business days internationally (currently unavailable). You'll receive a tracking number by email as soon as your order ships, so you can follow it every step of the way. Good things take a little time — and trust us, it's worth the wait.
We believe you deserve to feel as good as you look. Our t-shirts are printed on high-quality, soft, pre-shrunk cotton and cotton-blend fabrics — comfortable enough for everyday wear and durable enough to keep their color wash after wash. We use direct-to-garment (DTG) printing, which means your design is printed directly into the fabric for a smooth, breathable finish that won't crack or peel. Specific fabric details are listed on each product page so you always know exactly what you're getting.
At this time, we ship within the United States only. We’re working on expanding internationally in the future.
Each set includes a personalized backpack, a decorated notebook, and a matching pencil case. Perfect for back-to-school with style!
Because our items are handmade and often personalized, all sales are final. Exceptions are made only if an item arrives damaged, incorrect, or defective.
If your order is marked “delivered” but is missing, please first contact the shipping carrier. We’ll do our best to assist you, but we are not responsible for lost or stolen
Follow us on Instagram and TikTok @MelaninandMango for new releases, seasonal drops, and behind-the-scenes updates.